We hope all of you are feeling well and managing the stress level we all feel.
We wanted to give you an update on NeuroSport’s response to the California stay-at-home and Los Angeles County safer-at-home orders.
According to LA County Department of Public Health and California.gov, these orders do not apply to health care organizations which are considered critical infrastructure during this time. We plan to keep our doors open for essential care for individuals who feel that they are low risk and need physical therapy services. This includes individuals post-surgery who may lose valuable recovery time as well as individuals who feel that they may regress without physical therapy.
However, we do want to emphasize that this is a personal decision, sometimes made in consultation with your physician and/or physical therapist. We are here to support you in whatever way that we can during this uncertain time. We will also be offering telehealth appointments (also referred to as eVisits) to established patients. We can use secure video conferencing to check your movements and help you get the most out of your stretches and exercises at home. Please contact us if you are interested in the option of telehealth. Lastly, we are happy to provide resources on ways to stay active and manage stress – please reach out!
Many physical therapy clinics are moving to a 1:1 model; we have always had that model and can provide more than 6 feet of distance between patients. We continue to sanitize our hands and all touch surfaces between patients. In addition, we are implementing the following steps:
No more than 10 people in the gym at all times (it is often much less). This includes patients, therapists and staff. We are constantly adjusting our schedule to keep a limited number of people in the clinic at one time.
We are encouraging patients to arrive at the time of their appointment and to have family members and caregivers wait outside the clinic during their therapy appointment to avoid traffic in the waiting area.
We are asking each patient to sanitize or wash their hands upon entering and leaving the clinic.
Physical therapists will be screening patients at each visit to ensure no symptoms of or exposure to COVID-19 as well as taking temperature.
The health of our NeuroSport community remains at the forefront of our minds as we open our doors each day. Please reach out if you have any questions or concerns.
And please stay safe!
Sincerely,
Jason and Nicole Cozby and the entire NeuroSport team
